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NEW QUESTION 21
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.
What should the associate do to identify these contacts?

NEW QUESTION 22
Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user’s security setting.
Which type of dashboard should this be?

NEW QUESTION 23
A Salesforce user at Get Cloudy Consulting informs the company’s Salesforce associate they have moved to another department in the organization and no longer need access to Salesforce.
How should the associate change the user’s access?

NEW QUESTION 24
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?

NEW QUESTION 25
A VP of sales is requesting an easy-to-understand visual representation of accounts and opportunities that have been worked on by the sales agents in the current quarter in order to identify trends, sort data, and measure the impact of their activities.
What is recommended to meet these requirements?

NEW QUESTION 26
Refer to the screenshot that shows the Home page.

A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?

NEW QUESTION 27
Get Cloudy Consulting (GCC) wants to customize its Sales application’s Home tab with additional components.
Outside of the org, where should GCC’ Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?

NEW QUESTION 28
Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range.
Which dashboard component type should GCC use?

NEW QUESTION 29
A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.

NEW QUESTION 30
A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time.
Which type of chart should the associate add to this report to help visualize these changes?

NEW QUESTION 31
Where can a org’s service status and performance degradation information be found?

NEW QUESTION 32
Which tool creates a visual representation of objects and their relationships?

NEW QUESTION 33
Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.

Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC’ end users go to change to the Sales Console.

NEW QUESTION 34
A Salesforce associate wants to refresh a report and email it to an executive team each week.
Which functionality of Salesforce Reports should the associate use?

NEW QUESTION 35
Get Cloudy Consulting wants to group its contacts by Region for reporting.
What data type should the Salesforce associate recommend for this new Region field?

NEW QUESTION 36
An organization wants to implement Salesforce into its business model. The requirements include:
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements?

NEW QUESTION 37
Which relationship type exists between Accounts and Contacts?

NEW QUESTION 38
Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:
* Adding tabs
* Hiding components
* Making fields conditionally visible
Where should GCC’s Salesforce associate go to draft these changes for review?

NEW QUESTION 39
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individuals have called in to the support center.
Which relationship on Case should the associate use?