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Development artifacts are the components that are created or modified by developers to implement the business requirements of a project. In SAP Activate for SAP Build Work Zone, the development artifacts include launchpad plugins and UI integration cards. Launchpad plugins are extensions that enhance the functionality of the SAP Fiori launchpad, such as adding custom tiles, actions, or notifications. UI integration cards are reusable UI components that display data from different sources in a compact and user-friendly way. Home pages and workspaces are not development artifacts, but configuration artifacts. Configuration artifacts are the settings that are applied by administrators or end users to customize the appearance and behavior of the SAP Build Work Zone service, such as creating home pages, workspaces, or assigning roles and permissions. Reference:
SAP Build Work Zone Developer Guide, section “Development Artifacts”
SAP Build Work Zone Administrator Guide, section “Configuration Artifacts”

A subscription of SAP Build Work Zone is an application that allows users to access the solution and its features, such as creating and joining workspaces, accessing integrated tools and applications, and personalizing their sites. A service instance of SAP Build Work Zone is a space in SAP BTP where the solution runs and where content packages and UI integration cards can be deployed using APIs. Both the subscription and the service instance require the activation of SAP Cloud Identity Services (IPS) as a prerequisite, but only the subscription requires a post-booster activation of IPS to enable user authentication and authorization. The post-booster activation of IPS is a step that must be performed after creating a subscription of SAP Build Work Zone in the SAP BTP cockpit. It involves configuring the IPS settings, such as the identity provider, the trust configuration, and the role collection mapping. The service instance does not require this step, as it inherits the IPS settings from the subscription. Reference:
Create a Subscription for SAP Build Work Zone
Create a Space and a Service Instance
Deploy Content Packages Using APIs
Deploy UI Integration Cards Using APIs

A shadow user is a user that is automatically created on the SAP BTP subaccount level when a user logs in to SAP Build Work Zone for the first time1. The shadow user is assigned the SAP BTP subaccount viewer role collection, which is required for accessing SAP Build Work Zone2. If a shadow user does not exist on the SAP BTP subaccount level, the user cannot login to SAP Build Work Zone. The other options are not valid reasons for the login issue, because:
SAP BTP global account viewer role collection is not required for accessing SAP Build Work Zone2.
Active default identity provider on SAP BTP subaccount level is a prerequisite for enabling SAP Build Work Zone3, but not a reason for the login issue.
SAP BTP subaccount viewer role collection is automatically assigned to the shadow user2, so it is not missing unless the shadow user does not exist. Reference: 1: Shadow Users 2: SAP BTP Subaccount Viewer Role Collection 3: Enable SAP Build Work Zone

To implement SAP Build Work Zone, advanced edition in a multi-tier landscape, you need to create subscriptions in separate SAP BTP subaccounts. This is because SAP Build Work Zone, advanced edition is a subscription-based service that requires a dedicated subaccount for each tenant. You cannot create multiple subscriptions or service instances in the same subaccount, nor can you create multiple sites within a single subscription. Each subscription represents a separate site with its own content, configuration, and users. By creating subscriptions in separate subaccounts, you can align your SAP Build Work Zone landscape with your core business system landscape and enable content transport across different tiers. Reference:
Explaining the Planning Landscape for SAP Build Work Zone
Getting Started With SAP Build Work Zone

Workspace types are the categories that define the visibility and accessibility of workspaces in SAP Build Work Zone. There are three types of workspaces: public, private, and external. Public workspaces are open to all users of the system and can be discovered and joined by anyone. Private workspaces are restricted to invited members only and cannot be searched or accessed by others. External workspaces are created for external users who are not part of the system and can only access the workspace through a unique URL. Hidden and recommended are not workspace types, but workspace attributes. Hidden workspaces are those that are marked as hidden by the workspace owner or administrator and do not appear in the workspace list or recommendations. Recommended workspaces are those that are suggested to the user based on their profile, preferences, or activities. Reference:
What are SAP Build Work Zone workspaces? |Summer Tutorial Series |Lesson 3: Workspaces, section “Step 1 – Creating a new workspace”
[SAP Build Work Zone Administrator Guide], section “Workspaces”

Content Federation is a feature that allows SAP Build Work Zone to integrate content from remote content providers, such as SAP S/4HANA and SAP Business Suite. A remote content provider is a solution that exposes content that can be integrated in SAP Build Work Zone, such as apps, groups, catalogs, and roles. The integration of the exposed content is done at the role level. All content items related to these roles are also integrated and are visible in the runtime. For example, if an administrator of an SAP S/4HANA system exposes a business role with its assigned catalogs, groups, and applications, then SAP Build Work Zone can import this role and its related content and display it in a site. The end users who have access to this site can then launch the federated apps and groups from the site. Reference:
3: Federation of Remote Content Providers
[7]: Adding Apps to Your Site

In My Inbox, you can access content from the following components:
Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, see Using My Inbox.
Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, see Configure My Inbox App.
Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, see Exploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone. Reference:
Using My Inbox
Configure My Inbox App
Exploring the Information Architecture

The schema of an SAP Build Work Zone URL that is visible to end users is composed of the following elements:
The unique subdomain, which is a custom name chosen by the customer when creating the SAP Build Work Zone service instance.
The DWS datacenter, which is the region where the service instance is deployed, such as eu10, us10, or ap10.
The work zone type, which is either workzone for SAP Build Work Zone, standard edition, or workzoneadv for SAP Build Work Zone, advanced edition.
The suffix .ondemand.com, which is the domain name for SAP Cloud Platform applications.
Therefore, the correct schema is https://<unique subdomain><DWS datacenter><work zone type>.ondemand.com.
The other options are incorrect because they do not follow the correct order or format of the URL elements. They also confuse the subaccount subdomain and the subaccount datacenter with the unique subdomain and the DWS datacenter. The subaccount subdomain and the subaccount datacenter are related to the SAP BTP subaccount that hosts the SAP Build Work Zone service instance, not the URL that is visible to end users.
Reference:
Introducing SAP Build Work Zone, Unit 2, Lesson 1, Slide 5
SAP Build Work Zone – Implementation and Administration, Unit 2, Lesson 2, Slide 6

Knowledge base articles can be created in the workspaces Knowledge Base feature, which is enabled by the workspace administrator. The workspace has a Knowledge Base page that displays the knowledge base articles created in the workspace and where users can create knowledge base articles. Users can select a template, insert images, links, and videos, assign a category, and set permissions and publish settings for the knowledge base articles. Users can also view, edit, tag, like, bookmark, and comment on the published knowledge base articles. Reference:
SAP Build Work Zone, advanced edition | SAP Help Portal, section “Knowledge Base” SAP Build Work Zone, advanced edition – SAP Online Help, section “Creating, Publishing and Editing Knowledge Base Articles”

The HR content package is a collection of content items such as UI integration cards, guided experience, or workspace templates that are bundled together in a ZIP file and can be easily uploaded and installed to your subaccount1. The HR content package provides the following functionalities:
Workspace templates: These are pre-built workspaces that you can use to create your own workspaces for various HR scenarios, such as onboarding, offboarding, performance management, and so on. You can customize the workspace templates to suit your needs and preferences1.
Guided experience: These are workflow-based cards that help you perform specific tasks through a multistep process possibly spanning multiple systems. For example, you can use the Onboarding Guided Experience to provide a personalized journey for your new hires from the time they receive an offer letter to their first 90 days at your company. You can also use the Return to Workplace Guided Experience to plan a safe return to the workplace for your company employees2.
UI Integration Cards: These are cards that display data from various sources and allow you to interact with them. For example, you can use the Employee Profile Card to view and edit the personal and professional details of an employee. You can also use the Employee Feedback Card to give and receive feedback from your peers and managers1.
The HR content package does not include chatbots or content templates as part of its functionalities. Reference:
Guided Experiences | SAP Help Portal
SAP Help Portal

The Fit-to-Standard Analysis is a process of identifying the gaps between the customer’s business requirements and the standard SAP solutions, and determining the best way to close those gaps1. When pre-delivered content is planned to be used, such as the content packages provided by SAP Build Work Zone, some activities can help prepare the Fit-to-Standard Analysis, such as:
Expose business content: This means making the relevant business content (for example, SAP Fiori apps) available and accessible in the launchpad component of SAP Build Work Zone. This can be done by configuring the destinations, catalogs, and roles for the business content sources2. Exposing business content can help demonstrate the standard SAP solutions and evaluate their fit with the customer’s needs.
Maintain destination to SAP SuccessFactors: This means creating and configuring a destination to connect SAP Build Work Zone to SAP SuccessFactors, which is a cloud-based human resource management system. This can be done by using the SAP BTP cockpit or the SAP Cloud Connector3. Maintaining destination to SAP SuccessFactors can help leverage the pre-built content packages for SAP SuccessFactors that are available in SAP Build Work Zone, such as the Employee Onboarding package4.
The other options are incorrect because they are not related to the pre-delivered content for SAP Build Work Zone. SAP Cloud Transportation Management service and SAP IBP are different SAP solutions that are not part of the content packages for SAP Build Work Zone.
Reference:
Proven practices for fit-to-standard for your SAP Activate project, Section 1 Explaining the Prepare Phase, Section 2.2 Create and Configure Destinations, Section 2.1 SAP Build Work Zone Content Packages, Section 2.2

The SAP Build Work Zone mobile app passcode policy can be configured in the SAP BTP subaccount mobile service. This is the SAP Mobile Services instance that is used by the SAP Mobile Start app as an https endpoint for authentication and routing. It provides an Admin Cockpit that allows administrators to access logs and configure specific settings for the app, such as the passcode policy. The passcode policy determines the minimum length, complexity, and expiration time of the passcode that users must create to access the app. By default, the passcode should have a minimum length of 8 digits/characters and it is possible to allow biometric authentication (for example, face ID, fingerprint) upon successful passcode creation. To access the SAP BTP subaccount mobile service, administrators need to have the MobileAdmin role assigned to them and construct the URL for the SAP Mobile Services Admin Cockpit. Reference:
Accessing SAP Mobile Services Settings
About the SAP Build Work Zone Advanced Mobile App

The following are the features of SAP Build Work Zone that enable users to create and consume content:
UI embedding: This feature allows users to embed UI elements such as UI Integration Cards, URL apps, SAPUI5 apps, and WebDynpro ABAP apps into SAP Build Work Zone pages and workspaces123. UI embedding enables users to access various applications and services from a single interface and create personalized and engaging experiences.
Guided Experience: This feature allows users to create and consume interactive and step-by-step guides that help them complete tasks and workflows in SAP Build Work Zone and other applications12. Guided Experience enables users to learn and perform complex processes with ease and efficiency.
Content Package: This feature allows users to create and consume reusable and modular content bundles that contain UI elements, guided experiences, and workspace templates124. Content Package enables users to share and distribute content across different SAP Build Work Zone instances and environments.

UI integration cards are the most-used method to show business data on SAP Build Work Zone workpages because they allow you to display application content from different sources side by side without the user having to switch screens. They contain a certain set of information from an app or page that’s presented to users in a specific context. You can use cards to group information, link to more details, present a summary, and much more. As a result, your users get all the information they need on a single screen. UI integration cards can also interact with each other on the same workpage, making them more dynamic and responsive. Reference: UI Integration Cards | SAP Help Portal, Direct Deployment of UI Integration Cards to SAP Work Zone | SAP Blogs

In SAP Build Work Zone, you can perform various actions on integrated Microsoft SharePoint Online documents, such as liking, commenting, annotating, downloading, marking as a featured item, and bookmarking1. However, you cannot edit or delete any content from SharePoint Online within SAP Build Work Zone. These actions need to be taken in SharePoint directly1. Therefore, the correct options are A. Download, B. Annotate, and C. Comment. Reference: 1: Exploring Integrations With Microsoft – SAP Learning