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NO.42 Defect Management
Assume you are working on a defect management process to be used by a software organization to track the current status of the defects reports for several projects.
When a defect is found for investigation a defect report is created in “Opened” state that is the unique initial state. The defect report status has also a unique finale state that is the “Closed” state.
The following state transition diagram describes the states of this defect management process:

where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining states (V, W, X, Y, Z) have yet to be named.
Which of the following assignments would you expect to best complete the defect management process?
Number of correct responses: 1
K32 credits

NO.43 You have done a comprehensive risk analysis. You have involved the appropriate people in assessing the risks and determining the likelihood and impact of those risks. You have been testing for three months and have been able to mitigate 75% of the high risk items. You have two weeks left in testing and you now do not expect to be able to complete all the items on the high-risk mitigation list, never mind any from the medium or low-risk lists.
What is the most effective action you should take? [3]

NO.44 Reviews
You are a Test Manager working for a software organization where reviews have never been applied. After a meeting with your managers examining a business case for reviews, (including their costs, benefits, and potential issues), the management finally decides to adopt formal reviews for future projects.
You have been given a budget that you have spent to provide training in the review process and to introduce the review process on a pilot project.
On that pilot project the introduction of reviews has been very positive in terms of positive involvement from all the participants. All the reviews applied to different documents have been very effective for their purposes (especially at revealing defects).
Which of the following answers describes an important success factor for the introduction of formal reviews which is missing in this scenario?

NO.45 You are the Test Manager for a new product that is being developed according to an iterative lifecycle. At this point, you have 100% of your smoke tests automated, 20% of your functional tests and 50% of your regression tests. Your iterations are four weeks long. You are finding that with each iteration significant maintenance is required for your automated tests and you are not able to complete the testing within the planned timeframe. The test plan you created at the beginning of the project indicates that all automated tests should be run before any manual tests.
Which of the following is a reasonable change to this plan based on how the project is going? [2]

NO.46 Your test team consists of four members (Mary, Bob, Mark, Dave) with different interpersonal skills.
The following skills assessment spreadsheet shows the characteristics of the team members with respect to a list of interpersonal-skills (for each characteristic only the member with the highest level of that characteristic is indicated and marked with ‘X’): On the next project a member of your test team will have to perform some routine tasks requiring collaboration with other teams.

Who in your test team would you expect to be most suitable at doing these tasks?
K4 3 credits

NO.47 Consider the following skills assessment spreadsheet for your test team (consisting of four team members):
This spreadsheet has three sections: technical expertise, testing skills and professionalism.
The skill levels for each skill area for both the “technical expertise” and “testing skills” sections have been rated on a four-point scale:
-E (Expert): indicates that a person has expert knowledge and experience in the skill area
-B (Beginner): indicates that a person has some knowledge and experience in the skill area but he/she is not autonomous
-W (Wants to learn): indicates that a person has no knowledge or experience in the skill area but he/she wants to learn that skill
-NI (Not Interested): indicates that a person has no knowledge or experience in the skill area and he/she is not interested to learn that skill
The skill levels for each skill area of the “professionalism” section have been rated on a three point scale (H=High, M=Medium, L=Low).
Consider the following analysis of testing skills performed on four peoplE. Alex, Robert, John and Mark (all the skills have been rated on an ascending scalE. The higher the score, the better the skill): Which of these people, based on this analysis, would you expect to be most suitable to work specifically as test designer?

K4 3 credits

NO.48 Test Management
You are the Test Manager on a project following an iterative life-cycle model. The project should consist of nine iterations of one month duration each. It is planned to develop the most important features to have a stable core of the application in the first three iterations and to add the additional features in the last six iterations.
At the beginning of the first iteration, only a draft version of the requirements specification document for the core features is available. Assume that during each of the first three iterations, the chosen features are fully completed and unit tested.
Which of the following statements is true in this context?

NO.49 Consider the following statements describing the importance of improving the test process:
I. Test process improvement is important because being focused only on the test process it can provide recommendations to improve the test process itself, but it can’t indicate or suggest improvement to areas of the development process
II. Test process improvement is important because it is much more effective than software process improvement to improve the quality of a software system
III. Test process improvement is important because several process improvement models (STEP, TPI Next, TMMi) have been developed over the years
IV. Test process improvement is important because every organization, regardless of the context, should always achieve the maximum level of maturity of testing described in the test improvement models such as TMMi
Which of the following answers is correct?
K2 1 credit

NO.50 Test Management
Which of the following statements, about the test reporting activities for a project adopting an iterative lifecycle model with very short iterations (e.g. two weeks iterations), is correct?

NO.51 Testing Process
The following are the exit criteria described in the test plan of a software product:
EX1. The test suite for the product must ensure that at least each quality risk item is covered by at least one test case (a quality risk item can be covered by more test cases).
EX2. All test cases in the test suite must be run during the execution phase.
EX3. Defects are classified into two categories: “C” (critical defect) and “NC” (non-critical defect). No known C defects shall exist in the product at the end of the test execution phase.
Which of the following information is useless when the specified exit criteria is evaluated?
Number of correct responses: 1
K2 1 credit

NO.52 Which of the following software characteristics are possibly revealed through the application of a open source static analysis tool? [1]

NO.53 The following is the unique “critical” quality risk item that has been identified:
CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed to get the number of bottles from the user Test analysis for system testing has just begun and the following test conditions have been identified:
TC-SEL-2. Test the selection of the package sizes
TC-SEL-4. Test wrong numbers of bottles for an order
TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles from the user Assume that you have used traceability to determine the logical test cases that cover all the requirements and the single risk item identified in that scenario.
Which of the following is a positive logical test that is complete and correct, and covers the REQ-SEL-4 requirement?
Number of correct responses: 1
K3 2 credits

NO.54 Test Management
Which of the following statements about management of product quality risks in mature organizations with respect to the lifecycle, is true?
Number of correct responses: 1
K2 1 credit

NO.55 Testing Process
Consider an information system of a Pay-Tv company based on a SOA architecture.
The integrated system currently consists of three core systems:
– a CRM (Customer Relationship Management) system
– a BRM (Billing and Revenue Management) system
– a CAS (Conditional Access System) system
all of them communicating with SOA Middleware.
You have been asked to manage the testing activities for the integration of two additional off-the-shelf systems from two different vendors: a SMS (Short Message Service) server and an IVR (Interactive Voice Response) system.
Assume that there is a high likelihood that the two off-the-shelf systems will be low-quality and that you have a clear proof that the testing performed by the two vendors on their systems has been unsystematic and unprofessional. This obviously leads to higher quality risk for the overall integrated system.
You are the Test Manager of this project. Your main goal is to plan for testing activities to mitigate this risk.
Which of the following answers best describes the test activities (assuming it is possible to perform all of them) you should plan for?
Number of correct responses: 1
K4 3 credits

NO.56 Test Management
You are the Test Manager of a new project that will have three formal levels of testing: unit, integration and system testing. The testing strategy you decide to adopt a blend of risk-based testing and reactive testing strategies.
Which of the following answers describes the most consistent example of implementation of this test strategy during the execution of the system tests?
Number of correct responses: 1
K2 1 credit

NO.57 You are the Test Manager on a project following an iterative life-cycle model. The project should consist of nine iterations of one month duration each. It is planned to develop the most important features to have a stable core of the application in the first three iterations and to add the additional features in the last six iterations.
At the beginning of the first iteration, only a draft version of the requirements specification document for the core features is available. Assume that during each of the first three iterations, the chosen features are fully completed and unit tested.
Which of the following statements is true in this context?
K4 3 credits

NO.58 Assume you have some data related to confirmation testing during system testing of a past project.
In that project 240 bug reports have been opened once, 80 were opened twice, 10 were opened three times and no bug reports have been opened more than three times.
You estimate that a bug report, which has failed its confirmation test, costs, on average, 3 person-hours.
Which of the following statements correctly describe the value of these confirmatory testing activities based on cost of quality?
K3 2 credits

NO.59 Which of the following is likely to occur if reviewers do not have an adequate level of technical knowledge?
[1]

NO.60 Test Management
You are the Test Manager of a new project aimed at developing a software system that must be certified at level B of the DO-178B standard. The project will follow a V-Model software development life cycle and it will have four formal levels of testing: component, integration, system and acceptance testing.
You must produce the test plan documentation for this project by providing an adequate coordination across the four levels of testing in order to assure auditability.
Which of the following answers would you expect to best describe how to organize the test plan?