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What is CIS-HR Certification

ServiceNow is an automated business service management application that allows organizations to deliver services in Exam, production, and support environments through a single configuration, enabling users to control every aspect of their service. The CIS-HR Certification program which is also covered in CIS-HR Dumps which is designed to Exam a person’s ability to work with ServiceNow as a certified ServiceNow consultant. A CIS-HR Certified Consultant not only has the knowledge and experience needed to mentor others but also possesses the skills needed to train organizations on how to use ServiceNow for service management.

If you don’t know how to install and configure ServiceNow, or have had little experience working with the application, you will need some additional training before you start your certification process.

An organization’s service management and its personnel are arguably two of its most crucial assets. The CIS-HR Certification is the professional certification that validates a candidate’s knowledge, skills, and experience needed to effectively work with ServiceNow as a certified consultant. It proves that the candidate has acquired both the knowledge and experience needed to mentor others as well. This certification is not just for business users or IT personnel looking to advance their careers. It’s also a valuable asset for anyone who is interested in computing or information technology.

What is the duration, language, and format of CIS-HR exam

• Language: English
• Passing score:70%
• Format: Multiple choices, multiple answers
• Number of Questions: 100
• Length of Examination: 4 Hours

Q12. Which of the following are examples of HR application scopes? (Choose four.)

 Human Resources: COE

 Human Resources: Core

 Human Resources: Knowledge

 Human Resources: Integrations

 Human Resources: Lifecycle Events

 Human Resources: Global

 Human Resources: Service Portal

Q13. What method needs to be invoked from MatchingRuleProcessor class?

 processAndGetCandidates

 processAndGetUsers

 processAndGelList

 processAndGetArray

Explanation/Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/ customer-service-management/task/t_InvokeMatchingRuleAPI.html

Q14. In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)

 Document Template

 Upload File

 HR Service Template

 User Criteria

 HR Template

 HR Profiles

 HR Criteria

Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_CreateBulkCases.html

Q15. In the HR Guided Setup Module, why are some tasks locked in the Task view?

 They require an elevated role to access.

 They are deprecated tasks that should not be completed.

 They require other tasks to be completed first.

 They require a plugin to be activated first.

Q16. If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

 read and contribute articles

 read articles, but not contribute

 can neither read nor contribute articles

 contribute, but not read articles

Q17. How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

 All employees will see the same information

 Client roles automatically limit what is visible to employees

 Using User Criteria

 Using HR Criteria

Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ task/CreateModHRContType.html

Q18. When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

 HR Service, Topic Detail, COE.

 HR Service, Topic Category, Activity Category, Activities, COE.

 HR Service, Topic Category, COE.

 HR Service, Topic Detail, Topic Category, COE.

Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/hr-service-categorization.html

Q19. In the HR Guided Setup Module, the Configuration View displays which of the following for a Category?
(Choose three.)

 Properties

 Gauges

 Dashboards

 Lists

 Overviews

 Forms

Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ reference/r_HRConfigViewPage.html

Q20. What determines if a user can view a Knowledge article?

 Can/Cannot Read User Criteria

 Can/Cannot Contribute User Criteria

 HR Criteria

 ACL Rules

Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUCArticle.html

Q21. What type of information does the HR Profile contain?

 Personal employee data

 Group membership and role information

 User login and department information

 A user’s password

Q22. What is the primary purpose of HR Topic Categories?

 They group common HR Services.

 They group common HR templates.

 They group common HR employees.

 They group common HR Catalog Items.

Explanation/Reference: https://docs.servicenow.com/bundle/jakarta-hr-service-delivery/page/product/human-resources/ reference/r_HRCaseCategories.html

Q23. What role is required, at a minimum, to view confidential HR Profile data?

 HR Admin [sn_hr_core.admin]

 HR Basic [sn_hr_core.basic]

 LE Admin [sn_hr_le.admin]

 HR Manager [sn_hr_core.manager]

Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileSecurity.html

Q24. In the base ServiceNow instance, how are User Criteria used?

 To control which users can access the HR Case application

 To control what a user sees in the information and suggested reading widgets

 To control read and write access to Knowledge bases and articles

 To control which users can access the HR Service Portal

Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html

Q25. If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

 HR Service and HR Template.

 HR Service, HR Template, and Record Producer.

 HR Service.

 HR Service, HR Template, Record Producer, and Lifecycle event type.

Q26. The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise Onboarding and Transitions.
Which plugin must be activated to utilize Enterprise Onboarding and Transitions?

 Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]

 Employee Document Management [com.sn_employee_document_management]

 Human Resources Scoped App: Core [com.sn_hr_core]

 Employee Service Center [com.sn_hr_service_portal]

Q27. A user with only the HR Admin [sn_hr_core.admin] role can save and modify which copies of existing reports?

 All

 Global

 Group

 Personal

Q28. When the Lifecycle Events application is installed, the LE Admin role is granted to which role?

 HR Admin [sn_hr_core.admin]

 It is not added to other roles

 HR Basic [sn_hr_core.basic]

 HR Manager [sn_hr_core.manager]

Q29. Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

 Profile Writer [sn_hr_core.profile_writer]

 Profile Reader [sn_hr_core.profile_reader]

 HR Case Writer [sn_hr_le.case_writer]

 HR Case Reader [sn_hr_le.case_reader]

Q30. If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

 read and contribute articles

 read articles, but not contribute

 can neither read nor contribute articles

 contribute, but not read articles

Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html

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CIS-HR Certification Experience & Skills

The CIS-HR Certification experience and skills you acquire relate directly to the specific tasks you will perform as a ServiceNow consultant. The experience you will acquire builds on your existing professional experience as an industry expert in service management. Our CIS-HR Dumps cover the ACAMS Certification which accomplishes the skills you will gain will help you develop your career as an industry expert, and will complement the work you have already done.

We offers you the latest free online CIS-HR dumps to practice: https://www.latestcram.com/CIS-HR-exam-cram-questions.html