[Q139-Q161] Free Salesforce-Certified-Administrator Questions for Salesforce Salesforce-Certified-Administrator Exam [Feb-2026]

February 21, 2026 latestexam 0 Comments

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Free Salesforce-Certified-Administrator Questions for Salesforce Salesforce-Certified-Administrator Exam [Feb-2026]

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NO.139 An administrator needs to create a one-to-many relationship between two objects with limited access to child records.
What type of field should the administrator use?

Roll-up summary

Master-detail field

Cross Object formula

Lookup field

Explanation
A lookup field is a type of field that creates a relationship between two objects and allows users to select a record from one object as a value for another object. A lookup relationship creates a one-to-many relationship between two objects, where each parent record can have many child records but each child record can have only one parent record. A lookup relationship also allows limited access to child records, meaning that users can see only those child records that they have access to based on their profile permissions and sharing settings. References: https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5

NO.140 Cloud Kicks has asked the administrator to test a new screen flow that create contacts.
What are two key components of testing the flow?
Choose 2 answers

Set Up a flow interview to test the flow.

Run the flow using it to create contacts.

Use Debug to test the flow in Flow Builder.

Test the flow in a sandbox.

NO.141 An administrator Creates a custom text area field on the Account object and adds it to the service team’s page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?

Create a new page layout and a new section titled highlights panel.

In the Account object manager, create a custom compact layout.

From the page layout editor, drag the field to the highlights panel.

Make the field required and move it to the top of the page.

Explanation
Compact layouts determine which fields appear in the highlights panel on record pages and in the Salesforce mobile app. To create a custom compact layout, go to the Account object manager and select Compact Layouts from the sidebar menu. Then click New and add the desired fields to the layout. References:
https://help.salesforce.com/s/articleView?id=sf.compact_layouts_create.htm&type=5

NO.142 Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in usingthe branded login URL. There needs to be a grace period for the user’s bookmarks to be updated.
How should the administrator configure the policies in my domain settings?

Set the login policy to require login from https://nto.my.salesforce.com

Setthe Redirect policy to Do Not redirect.

Set the redirect policy to Redirect with a warning to the same page within the domain.

Set the login policy to prevent login from https://login.salesforce.com

Explanation
To make sure that all of the Salesforce users log in using the branded login URL after deploying my domain, and give them a grace period for updating their bookmarks, the administrator should set the Redirect policy to Redirect with a warning to the same page within the domain. This will redirectusers who try to log in from
https://login.salesforce.com or another domain to https://nto.my.salesforce.com, and show them a warning message that they need to update their bookmarks. Setting the Login policy or preventing login from
https://login.salesforce.com will not redirect users or give them a warning. Filtering with Form Factor will not affect login URL.
References:https://help.salesforce.com/s/articleView?id=sf.domain_mgmt_redirect.htm&type=5

NO.143 Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.
How should the administrator accomplish this?

Add the subject matter experts to a public group and give them access to records with a criteriabased sharing rule.

Change the organisation-wide default for opportunity from private to public Read/Write to open up access for subject matter experts.

Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.

Create a new role for the subject matter experts and give them access to the records with the owner-based sharing rule

NO.144 The administrator at Ursa Major Solar has Created a new record type for customer warranty cases which two assignments should the administrator use to display the new record type to users?
Choose 2 answers

Profile Assignment

Role Assignment

App Manager Assignment.

Page layout Assignment.

NO.145 Universal Containers is trying to improve the user experience when searching for the tight status on a case.
The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?

Reduce the number of case status values to five.

Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.

Review which status choices are needed for each record type and create support processes for each that is necessary.

Edit the status choices directly on the record type.

Explanation
Support processes allow you to define different status values for different record types on cases.
References: https://help.salesforce.com/s/articleView?id=sf.customize_support_process.htm&type=5

NO.146 The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?

Filter by a single shipment record type in the list view.

Include the Shipments tab on the app’s navigation bar.

Split views are only available on standard objects.

Add the Manage List Views permission for support users.

Explanation
Split views are a feature that allows users to view records as asplit list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments.
References:https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5

NO.147 The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?

Email-to-Case

Assignment Rules

Auto-Response Rules

Web-to-case

Explanation
Assignment rules are tools that allow administrators to automatically route records to users or queues based on certain criteria. For example, an assignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5https://help.salesforce.com/s/ar

NO.148 The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.
What tool should the administrator use to replace the workflow rules?

Quick Action Flow

Before Save Flow

Scheduled Flow

Screen Flow

NO.149 The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user’s manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers

Create a custom Discount field on the opportunity to capture the discount amount

Populate the Manager standard field on the sales users’ User Detail page.

Configure two separate approval processes.

Allow the submitter choose the approver manually.

Explanation
Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user’s manager, you need to configure two separate approval processes with different entry criteria based on the discount field value and different approvers based on their roles. References:
https://help.salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5

NO.150 An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.
What should the administrator configure to meet this requirement?

Set up Big Deal Alerts for the amount.

Enable Opportunity Update Reminders

Opportunity warning in Kanban View.

Key Deals component on the homepage

Explanation
Big Deal Alerts allow you to notify users when an opportunity reaches a certain amount or probability.
References: https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal_alerts.htm&type=5

NO.151 The administrator has been asked to automate a simple field update on the account. When a support agentchanges the status of the account to ‘Audited’, they would like the system to automatically update the Audited date field on the account with today’s date.
Which tool should the administrator use to complete this automation?

Approval process

FormulaField

Flow Builder

Validation Rule

Explanation
A formula field is a type of field that calculates a value based on an expression or formula that references other fields or constants. For example, a formula field can display today’s date by using the TODAY() function. In this case, the administrator can create a formula field on the account object that updates the audited date field with today’s date when the status of the account is changed to ‘Audited’.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5

NO.152 Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers

A user with ReadPermission on account.

A user with manager role above the agent.

A user with the System Administrator profile.

A user with the Manage Cases Permission

Explanation
A user with manager role above the agent can change ownership on multiple cases thatare owned by the agent or by users below the agent in the role hierarchy. A user with the System Administrator profile can change ownership on any case, regardless of the owner or role hierarchy. References:
https://help.salesforce.com/s/articleView?id=sf.case_change_owner.htm&type=5https://help.salesforce.com/s/art

NO.153 Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers

A user with Read Permission on account.

A user with manager role above the agent.

A user with the System Administrator profile.

A user with the Manage Cases Permission

Explanation
A user with manager role above the agent can change ownership on multiple cases that are owned by the agent or by users below the agent in the role hierarchy. A user with the System Administrator profile can change ownership on any case, regardless of the owner or role hierarchy. References:
https://help.salesforce.com/s/articleView?id=sf.case_change_owner.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_userperms.htm&type=5

NO.154 DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up.
How can they make sure Showing Date is only populated with a date this years?

Sync the users’ Showing Calendar to Salesforce and filter it to only look at this year.

Create a report that shows any Showing Dates not scheduled in the current year to the updated.

Add Help Text so the user knows to only add a Showing Date within the current year.

Create a validation rule that ensures Showing Date contains a date within the current year.

Explanation
A validation rule is a feature that allows administrators to define criteria for data entry or import operations and display an error message when those criteria are not met. For example, a validation rulecan ensure that house showings are scheduled within the current year by comparing the showing date field with a formula that returns the current year. If the showing date field contains a date outside of the current year, then the validation rule will prevent users from saving or importing records with an error message.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5

NO.155 Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process?
Choose 2 answers

Add a path for stage to the opportunity record page.

Use a Kanban list view for Opportunity.

Configure an auto launched flow for Opportunity editing.

Create a simplified Opportunity page layout.

Explanation
Paths allow you to display key fields and guidance for each stage of an opportunity. Kanban list views allow you to update records by dragging them between columns.
References: https://help.salesforce.com/s/articleView?id=sf.path_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.kanban_overview.htm&type=5

NO.156 Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow.
How should the administrator address this issues?

Remove validation rules so that the users are able to process without complete records.

Create a permission set to allow users to bypass the error.

use a fault connector and display a screen with text explaining what went wrong and how to correct it.

Uncheck the end user Flow Errors box in setup.

Explanation
Fault connector and screen component are two features that can be used to address the issue of users seeing error messages when they use one of their screen flows. Fault connector can be used to handle errors that occur when a flow element fails, such as a record create or update element. Screen component can be used to display a message to the user with text explaining what went wrong and how to correct it. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screencmp_display_text.htm&type=5

NO.157 The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers

Create and Edit for Campaign Member

Marketing user feature license

Customize Application permission

Edit permission for campaigns

Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5

NO.158 An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?

The flow is a screen flow.

The version of the flow is inactive.

The flow is a before save flow.

The version of the flow is activated.

Explanation
Before save flows only support four elements: Assignment, Decision, Get Records, and Loop.
References: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements.htm&type=5

NO.159 The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers

Sales Quotes

Opportunity List View

Forecasting

Opportunity Stages

Explanation
Forecasting is a feature that allows you to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout your organization. Opportunity stages are the steps that an opportunity goes through as it moves from creation to close, and they determine the probability and forecast category of the opportunity. References:
https://help.salesforce.com/s/articleView?id=sf.forecasting3_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_opptystages.htm&type=5

NO.160 Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?

Today

Favorites

Utility Bar.

Home Page.

Explanation
Utility bar is a feature that is available in a Lightning app where visibility is limited to the Salesforce mobile app. Utility bar allows users to access common productivity tools, such as notes, history, recent items, and more, from any page in the app. References:
https://help.salesforce.com/s/articleView?id=sf.app_builder_utility_bar.htm&type=5

NO.161 An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.
Which two prompts will happen when one of the users attempts to log in to Data Loader?
Choose 2 answers

Users need to connect an authenticator app to their Salesforce account.

Users need to get a security token from a trusted network using Reset My Security Token.

Users need to download and install an authenticator app on their mobile device.

Users need to enter a verification code from email or SMS, whichever has higher priority.

Explanation
Two-factor authentication requires users to verify their identity with two pieces of information when they log in to Salesforce. One piece is their username and password, and the other is a verification code from an authenticator app or email or SMS.
References: https://help.salesforce.com/s/articleView?id=sf.identity_2fa_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.identity_2fa_login_flow.htm&type=5

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[Q139-Q161] Free Salesforce-Certified-Administrator Questions for Salesforce Salesforce-Certified-Administrator Exam [Feb-2026]

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