Download CRT-251 Dumps (2024) - Free PDF Exam Demo [Q78-Q102]

Download CRT-251 Dumps (2024) – Free PDF Exam Demo [Q78-Q102]

January 15, 2024 latestexam 0 Comments

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Download CRT-251 Dumps (2024) – Free PDF Exam Demo

Enhance your career with CRT-251 PDF Dumps – True Salesforce Exam Questions

Salesforce CRT-251 exam comprises 60 multiple-choice questions that need to be completed within 105 minutes. The questions are designed to assess a candidate’s knowledge of Sales Cloud, including sales process design, lead and opportunity management, forecasting, and collaboration. CRT-251 exam also covers Salesforce’s best practices for implementing Sales Cloud solutions, such as data modeling, security, and automation. Candidates need to score at least 65% to pass the exam and earn the certification.

NO.78 Northern Trail Outfitters’ Board of Directors thinks that sales user adoption should be calculated by the number of daily logins.
Which two measures of sales user adoption should be considered when implementing Sales Cloud? (Choose two.)

Number of reports exported to Excel for analysis

Number of neglected opportunities over time by role

Completeness of records entered into the new system

Overall effectiveness of mass email campaigns

NO.79 The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team.
What should the consultant consider when evaluating Person Accounts?

Enabling the Person Accounts feature is Irreversible.

Enabling Person Accounts requires a Public Read/Write sharing model

Person Account records only count toward Account storage.

The Person Account object must have at least two record types.

NO.80 Sales managers at Cloud Kicks need to visualize all open opportunities based on the location of the related Account.
Which solution should a consultant recommend?

Using Tableau CRM, import a data lens with the State and City for all opportunities.

Enable Location Services and add the Account Address field to the Opportunity page layout.

Create a dashboard that uses a report grouping opportunities by Account.

Using Salesforce Maps, configure a Data Layer showing open opportunities.

NO.81 Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
Which two recommendations should the consultant make?
Choose 2 answers

Include the Forecast Manager field on the Territory page layout.

Include the Forecast Manager field on the Opportunity page layout.

Assign a forecast-enabled forecast manager to each territory.

Assign a role for each manager in the user role hierarchy.

NO.82 A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

Select Require reCAPTCHA Verification in Web-to-Lead settings.

NO.83 Cloud Kicks’ (CK) marketing department is migrating from its email campaign and management system to Salesforce. The marketing admin wants to ensure that CK’s email templates are retained.
Which two solutions should a consultant recommend for a successful migration?
Choose 2 answers

Import email templates with the Data Loader.

Manually recreate the email and mail merge templates in Salesforce.27.

Create an Email template change set or use the Lightning Platform.

Enable Email Import and use the Import Wizard

NO.84 Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications.
Which solution should be recommended?

Download and install a Salesforce universal connector for their smartphones and computers.

Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.

Forward emails using their Email-to-Salesforce email address from their smartphones and computers.

Download and install the Salesforce for Outlook connector on their smartphones and computers.

NO.85 Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK’s process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?
Choose 3 answers

Embodying

Shadowing

Interviewing

Role Playing

Leading Workshops

Explanation
Shadowing, interviewing, and leading workshops are three approaches that a consultant can use to learn about and empathize with the customer. Shadowing involves observing how the customer performs their tasks and interacts with their systems. Interviewing involves asking open-ended questions to understand the customer’s goals, challenges, and pain points. Leading workshops involves facilitating group discussions and activities to elicit requirements, feedback, and solutions from the customer. Verified References:
https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 18)
https://trailhead.salesforce.com/en/content/learn/modules/consulting_skills_for_salesforce_professionals/d

NO.86 Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled.
What are two steps the consultant can take to troubleshoot the issue?
Choose 2 answers

Check Sales Cloud Einstein permission set assignments.

Validate the Connected App Details.

Verify Integration User Profile Details

Reconfigure the Einstein Lead Scoring app.

NO.87 At Universal Containers, in addition to the sales team, support reps are sometimes eligible for commissions. When support reps are involved in a deal, they should receive a credit of 15% of the revenue.
What should the consultant consider when designing a revenue sharing solution?

Revenue splits are required in order to use overlay splits.

Overlay splits Allocated on art Opportunity can total any percentage.

Overlay splits can be assigned to any user with the appropriate profile.

Revenue splits allocated on an Opportunity can total any percentage.

NO.88 Up to this point, two sales reps have had separate Accounts and Opportunities. Sales rep A wants to Include sales rep B in a few Opportunities on one Account. Which two things will happen if Account Teams are enabled and used for this Account? Choose 2 answers

Rep A can let rep B view one of the Opportunities on the Account.

Rep A can let rep B edit all Opportunities on the Account

Rep A can let rep B view the Account but keep private Contacts.

Rep A can let rep B view the Account but keep private Activities.

NO.89 A consultant for Cloud Kicks notices that the deploy date for the Sales Cloud project is also the same weekend as a Salesforce Release.
What should the consultant recommend?

Continue the planned deployment concurrent with the Salesforce Release.

Update the project plan for the following week and communicate the change.

Inform Cloud Kicks about the Salesforce Release and that the project may take longer.

Stop all work because the impact of the Salesforce Release is unknown.

NO.90 Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce.
Which solution should the consultant recommend?

Einstein Conversation Insight-;

tableau custom dashboard

Adoption and Data Quality Dashboards Pack

Salesforce Surveys

NO.91 Which two settings can a System Administrator enable in the User Interface Setup? (Choose two.)

Printable list views

Related list hover links

Customizable recent tags

Chatter Messenger for specific users

Explanation/Reference:
Reference: https://help.salesforce.com/articleView?id=customize_ui_settings.htm&type=5

NO.92 Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with
…opportunities are missing Contacts.
Which feature should a consultant recommend to build this report?

Custom report type

Joined report

Cross filter

Custom filter

Explanation
A cross filter is a feature that allows users to filter a report by related objects and their fields, such as accounts with or without opportunities. A cross filter can be added to any report type that supports cross filters, such as accounts, contacts, leads, or opportunities. By using a cross filter, Universal Containers can build a report that shows accounts with opportunities that are missing contacts, such as accounts with opportunities without contacts.

NO.93 Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps” Person Accounts with Microsoft contacts and vice versa.
Which consideration should the consultant be aware of?

Lightning Sync works in conjunction with Einstein Activity Capture.

Einstein Activity Capture is supported in the Salesforce Classic interface.

New Person Accounts should be created in Microsoft and synced to Salesforce.

New Person Accounts should be created in Salesforce and synced to Microsoft.

NO.94 The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication.
What should a consultant recommend analysing adoption?

Review the Setup Audit Trail.

Create a report for the Login History object.

Run the Salesforce Optimizer.

Open the Lightning Usage App.

NO.95 The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for a created order.
Which two conditions should the consultant consider to meet this requirement’ Choose 2 answers

The order associated with the account should be in draft status.

The price book associated with the order is associated with the new account.

The currency associated with the order can be different from the new contract.

The contract associated with the order is associated with the new account.

NO.96 Cloud Kicks operates in multiple countries and wants to track historical exchange rates. The Consultant at Cloud Kicks has implemented dated exchange rates by using advanced currency management.
How is the converted currency amount on Opportunities calculated?

Based on the exchange rate regardless of the Close Date

Based on the Opportunity stage regardless of the Close Date

Based on the historical exchange rate regardless of the Close Date

Based on the Close Date regardless of the Opportunity stage

NO.97 What type of field do Administrators use when creating a junction object?

Master-detail

Look-up

Formula

Text area

Explanation/Reference:
Reference: https://help.salesforce.com/articleView?id=relationships_manytomany.htm&type=5

NO.98 Cloud Kicks implementing Enterprise Territory Management for its retail sales. The Sales Director wants to organize Territories based on their characteristics. How can the Consultant meet this requirement?

Create a Territory Hierarchy, and set allocations and assignments.

Create a Territory Management Model with Territory Hierarchy and with priority.

Create a Territory Model with Territory hierarchy and set allocations.

Create Territory Types with priority and then create a Territory based on Territory Types.

NO.99 Cloud Kicks is excited about implementing Lightning features during the implementation. The company has rolled out a few groups of Sales Cloud users on Lightning already, but not all trained on the Sales Cloud Lightning features requested for this implementation.
What should the Consultant recommend for a successful deployment?

Adjust the project plan and communicate that the deployment will now be a week earlier.

Adjust the project plan and delay the deployment of the sprint.

Communicate the information so that they have more staff available for changes.

Deploy all the changes that do not affect the Sales team and deploy the changes in the following sprint.

NO.100 Cloud Kicks wants to release product enhancements effectively to drive user adoption mtd have the impact on the organization and users’ day-to-day functions.
What are three steps for successful change and seasonal release management?
Choose 3 answers

Prioritize executive requests.

Train end users after deployment.

Communicate updates to end user.

Create an org development model.

Collect input from stakeholders.

NO.101 Universal Containers (UC) has launched Salesforce Chat and staffed its contact center with agents to chat with website visitors who ask questions about commercial containers. When UC used to outsource its contact center work, reports from the vendor showed that about 15% of chat conversations would result in a new lead. Management wants better visibility into Chat’s influence on lead creation in order to continue the program.
How can the consultant provide the insights UC needs to justify using Chat with internal contact center staff?

Install the Chat (Live Agent) Dashboard package from the AppExchange. Add a chart to the dashboard to show the number of agent chats associated to new leads compared to the total number of agent chats for the period.

Add a custom field on the Chat Transcript object so agents can check a checkbox when a conversation results in a new lead. Create a report using the custom field.

Create a lead report that identifies the number of new leads with the lead source “Chat”.

Ask the marketing department to provide the program with Google Analytics data for the commercial containers web pages.

NO.102 Sales reps at Cloud Kicks are responsible for creating leads manually and entering relevant details. The marketing department has noticed that some leads are missing important information.
What are two functionalities the consultant should apply to ensure that key fields are populated?
Choose 2 answers

An assignment rules

A flow

A required field

A validation rules

Explanation
To ensure that key fields are populated when creating leads manually, the consultant should apply the following functionalities:
A required field. This forces the user to enter a value for a field before saving a record. The administrator can make a field required at the page layout level or at the field definition level.
A validation rule. This checks that the data entered by a user meets certain standards before saving a record. The administrator can create a validation rule with a formula that evaluates whether a field meets certain criteria, such as length, format, or value.

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Sales Cloud Consultant CRT-251 Dumps Provided Study Notes

LatestCram expert team recommend you to prepare some notes on these topics along with it don’t forget to practice Sales Cloud Consultant CRT-251 Dumps which been written by our expert team, Both these will help you a lot to clear this exam with good marks.

Develop Opportunity
Cloud Sales Techniques
Cloud Solution Design
Data Managements
Cloud Sale analytics

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